Refund policy

RETURN & EXCHANGE POLICY

Last Updated: October 2026

At END CLOSET, we want you to have a smooth shopping experience. Please read this Return & Exchange Policy carefully before placing your order.

1. NO RETURNS

END CLOSET does not accept returns for products once the order has been delivered.

Please carefully check the product details, size information, measurements, and other available product information before placing your order.

2. EXCHANGES

END CLOSET allows exchanges subject to the conditions mentioned in this policy.

Exchange requests are subject to product availability and approval by END CLOSET.

To request an exchange, please contact us using:

Email: infoendcloset@gmail.com
WhatsApp: +91 938 569 507

3. EXCHANGE ELIGIBILITY

Products submitted for exchange must be:

  • Unused
  • Unworn
  • Unwashed
  • Undamaged
  • In original condition
  • With original tags attached
  • With original packaging intact

Products showing signs of use, washing, damage, alteration, or missing original tags may not be eligible for exchange.

4. EXCHANGE AVAILABILITY

All exchange requests are subject to product availability.

If the requested replacement product or size is unavailable, END CLOSET may provide an alternative resolution, including store credit, where applicable.

5. SALE ITEMS

Products purchased during a sale or marked as sale/final-sale items are not eligible for return or exchange, unless specifically stated otherwise by END CLOSET.

6. REFUNDS

END CLOSET does not provide refunds for returned or exchanged products.

Where applicable, an approved exchange-related resolution may be provided through store credit, subject to verification and approval by END CLOSET.

7. DAMAGED OR INCORRECT PRODUCTS

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please provide your order details along with clear photographs or videos showing the issue.

Our team will review the issue and determine the appropriate resolution.

8. EXCHANGE SHIPPING

Where an exchange is approved, applicable shipping arrangements or charges may depend on the reason for the exchange and the delivery destination.

END CLOSET will provide the applicable exchange instructions after reviewing your request.

9. HOW TO REQUEST AN EXCHANGE

To request an exchange, contact END CLOSET with:

  • Order number
  • Name used for the order
  • Registered phone number or email address
  • Reason for exchange
  • Relevant photographs or videos, if required

Contact us at:

Email: infoendcloset@gmail.com
WhatsApp: +91 938 569 507

10. CONTACT US

For questions regarding returns or exchanges, please contact:

END CLOSET
Website: endcloset.com
Email: infoendcloset@gmail.com
WhatsApp: +91 938 569 507
Instagram: @endcloset